Terms of Service

Article 1 (Purpose)

These Terms of Service govern the rights, obligations, and responsibilities between the service provider and users regarding the use of autome (the "Service").

Article 2 (Definitions)

1. "Service" refers to all features provided by autome, including conversation analysis, AI assistant provisioning, and channel integration.
2. "User" refers to any person who uses the Service under these Terms.
3. "Paid Service" refers to AI assistant features available through the purchase of a plan (3-day, 7-day, or 30-day).
4. "AI Assistant" refers to the automation agent generated based on the user's conversation analysis results.
5. "Conversation Data" refers to text, chat export files, email content, and other materials the user provides for analysis.

Article 3 (Service Description)

The Service provides the following features:

1. Conversation Analysis (Free): The Service uses AI to analyze conversation data provided by the user, identifying work tendencies, communication styles, and automatable tasks.
2. AI Assistant (Paid): Based on analysis results, a personalized AI assistant is created and integrated with Telegram to automate tasks.
3. Result Sharing: Analysis results can be shared with third parties via a unique link.

Article 4 (Service Agreement)

1. The service agreement is formed when a user signs in with a Google account.
2. Non-members may use the conversation analysis feature, but sign-in is required to use paid services and save results.
3. Users must provide accurate personal information and must not impersonate others.

Article 5 (Paid Services and Payment)

1. Paid services are provided as one-time purchases and do not auto-renew.
2. Available plans: 3-day ($9), 7-day ($19), and 30-day ($29). Prices are subject to change with prior notice.
3. International payments are processed in USD via Polar; domestic (Korean) payments are processed in KRW via Toss Payments.
4. The plan period begins at the time of payment completion.
5. Due to the nature of digital content, refunds are limited after service use begins. However, if normal use is not possible due to a service outage, the plan period may be extended or a refund may be issued.

Article 6 (User Obligations)

Users must not engage in the following activities:

1. Analyzing another person's conversation data without their consent
2. Using the Service to perform automation for illegal purposes
3. Circumventing or interfering with the Service's technical safeguards
4. Distributing malware or imposing unreasonable load on the servers
5. Infringing on others' personal information or misusing information collected through the Service

Article 7 (Service Provision and Changes)

1. The Service is provided year-round in principle, but may be temporarily suspended for system maintenance, equipment replacement, or similar reasons.
2. Changes to service content, usage methods, or availability will be announced in advance.
3. Free service features may be changed without prior notice.

Article 8 (Disclaimer)

1. AI analysis results are for reference only, and their accuracy or completeness is not guaranteed. The user is responsible for decisions made based on analysis results.
2. The accuracy of AI assistant responses is not guaranteed, and we are not liable for damages resulting from unverified use of such responses.
3. Liability is waived in cases where the Service cannot be provided due to force majeure, such as natural disasters or server failures.
4. The user is responsible for the legality of the conversation data they submit.

Article 9 (Intellectual Property)

1. Intellectual property rights for the Service's design, logo, and software belong to the service provider.
2. Rights to conversation data submitted by users remain with the users; the service provider uses such data solely for the purpose of providing the Service.
3. Users may freely use analysis results generated by AI.

Article 10 (Dispute Resolution)

1. These Terms shall be interpreted and applied in accordance with the laws of the Republic of Korea.
2. In the event of a dispute related to use of the Service, both parties shall negotiate in good faith for an amicable resolution.
3. If negotiation fails, either party may file a lawsuit with the competent court under the Civil Procedure Act.